This notice explains how Sinkur handles personal information when you use sinkur.com, contact us, request a consultation, or enquire about our services, products, training, or resources.
1. Who is responsible for your information
Sinkur, based in Hyderabad, Telangana, India, is responsible for the personal information described in this notice. Privacy and data-related requests may be sent to hello@sinkur.com.
2. Information we collect
Depending on how you interact with us, we may collect:
- Your name, business email address, phone number, company details, and location.
- Your service, product, course, or resource interests.
- Messages, project descriptions, and other information you choose to submit.
- Communication records when you contact us by email, telephone, or WhatsApp.
- Basic technical and security information, such as IP address, browser information, request timestamps, and abuse-prevention records generated by our hosting provider.
- Your cookie-consent choice stored in your browser.
Please do not submit sensitive personal information, passwords, payment-card details, medical records, government identifiers, or confidential third-party data through general website forms.
3. How we use information
- To respond to enquiries and consultation requests.
- To provide requested information and discuss potential services, products, or training.
- To manage follow-up, proposals, customer relationships, and support.
- To protect the website, prevent abuse, and troubleshoot failures.
- To meet legal, accounting, and regulatory obligations.
- To send marketing only when permitted and with an available unsubscribe method.
4. Grounds for processing
We process information as necessary to respond to your request, take steps toward a contract, provide contracted services, comply with law, protect our legitimate business and security interests, or act on consent where consent is required. You may withdraw consent for future processing by contacting us, without affecting processing already completed.
5. Service providers and disclosures
We use service providers only where needed to operate the website and communications. These currently include Cloudflare for website hosting and security, Resend for enquiry-email delivery, and business email services. We plan to use Microsoft 365 and Microsoft Lists for controlled lead storage and workflow management once configured. Website fonts and icons may be delivered by Google Fonts and cdnjs, whose servers may receive standard connection information such as your IP address.
We may also disclose information to professional advisers, regulators, law-enforcement bodies, or other parties when legally required, or in connection with a business reorganisation. We do not sell personal information.
6. International processing
Some service providers may process information outside India. Where applicable, we use provider terms and reasonable safeguards intended to protect information during such processing.
7. Retention
Inactive enquiry and consultation records are normally retained for up to 12 months. Information connected with an active customer relationship, transaction, dispute, or legal obligation may be retained longer where reasonably necessary. Security logs and service-provider records may follow shorter or provider-controlled retention periods. Information is deleted or anonymised when it is no longer required.
8. Security
We use reasonable administrative and technical measures, including access controls, HTTPS, input validation, rate limiting, and restricted service credentials. No internet transmission or storage system can be guaranteed completely secure.
9. Your choices and requests
Subject to applicable law, you may ask to access, correct, update, or delete your information; withdraw consent; object to certain processing; or raise a grievance. Send requests to hello@sinkur.com. We may need to verify your identity before completing a request.
10. Children
The general website and business enquiry forms are not directed to children. A parent or guardian should contact us before providing information about a minor for training-related enquiries.
11. External links
Our website links to third-party services, including social platforms and WhatsApp. Their privacy practices are governed by their own notices, not this notice.
12. Changes to this notice
We may update this notice when our practices or legal obligations change. The effective date at the top identifies the latest published version.
13. Contact
Sinkur
Hyderabad, Telangana, India
hello@sinkur.com
+91 80739 49726